E-mail: support@elcomtel.net  

ELCom SERVICES

The ELCom’s operations divide into two market segments:

  • Customer Services:
  1. Turn-Key Business Projects
  2. Virtual Serial Number
  3. Telematical and Data Transmission Services
  4. IP Access
  5. VPN
  6. Collocation
  • Operator Services:
  1. IP Traffic
  2. Data Channels Renting
  3. VoIP

Turn-Key Business Projects

The ELCom offers you the complex decision of all telecommunication demands of your Company on a "turn-key” basis. We will develop the network solution of any level of complexity and topology, proceeding from business needs of your Company. And as the consequence, the management efficiency by territorially distributed divisions of your Company will be increased.

Project implementation stages:

  • Consulting.
    The service directed to the effective business-processes organization providing with the best choice and implementation of information-telecommunication decision.
  • Specification of Technical requirements.
    The specification of Technical requirements is based on existing telecommunication system and needs of you Company’s divisions.
  • Network design.
    ELCom will develop the project of your network with use of any kind of necessary software and hardware products and technologies.
  • Network and information security.
    Our hardware and software facilities of safety will be used to ensure your network . ELCom will prepare the complex and complete decision in the field of your network protection.
  • Information systems selection.
    ELCom experts if necessary will pick up the information system corresponding to all parameters of business processes of your company.
  • Equipment delivery.
    ELCom has the adjusted partner attitudes with leading manufacturers and suppliers of the process equipment and is ready to offer you delivery of this equipment to conditions favorable to you.
  • Equipment adjustment and personnel training.
    We’ll hand over to you the system completely ready to use. We are ready to organize suitable special training of your personnel.
  • Network decision support.
    Taking into account all the offers of your Company further development we will analyze and optimize your network in a view of new demands.

Virtual Serial Number

The "Virtual Serial Number" Service is a multi channel telephone number in PoPs locations and partner carriers access nodes. It does not require any installation of additional equipment or additional telephone lines at your office and remains constant in the case of changing Customers office telephone numbers.

The basic advantages:

-This Service allows to receive calls at all your offices and branches. All the calls incoming to "Virtual serial number" will be automatically readdressed to the indicated local or international telephone numbers.

-With the help of "Virtual serial number" service you have a possibility to distribute all the incoming calls uniformly. It allows to use the “Virtual Serial Number” for advertising campaigns, client services, information and other services.

Telematical and Data Transmission Services

Possessing the developed modern network infrastructure ELCom , offers a full spectrum of high-quality services of data transmission and telematical services, including Internet access.

We’ll help to connect divisions of your Company with the reliable leased channels of the guaranteed throughput, to organize intra corporate data exchange (VPN) and to provide high-speed access to information resources from a World Wide Web.
Besides this we offer our Clients the organization of several variants of visual dialogue: a visual "Point-per-Point" communication, a video conference with any quantity of participants.
For Clients transferring great amount of information between territorially-distributed offices and requiring any kind of traffic to be transmitted with no restrictions ELCom offers a leased channel renting Service.

IP Access

This kind of Internet access possesses a lot of advantages in comparison with switched Internet access:

- An opportunity to work in a World Wide Web any time you need, without prior dialing up the ISP's access server;
- Data transmission with the speed you have ordered is guaranteed;
- Phone line is not in use and always remains free;
- Multiple employees have an opportunity to use the World Wide Web concurrently;
- A scaling opportunity is an opportunity to increase data transmission speed on-the-fly, if it's necessary.
ELCom offers various kinds of leased Internet access:

Leased synchronous digital lines access

The channel is build between ELCom's node and a client's router.
The expenses on installation of the terminal equipment with V.35, G.703, Ethernet interfaces which is necessary for "last mile" achievements at the Client's office are included in channel renting cost.
Router's cost isn't included in terminal equipment cost, but it easily can be leased or purchased from ELCom .
We provide you with the Internet connection with speed from Nx64 Kbps up to 100 Mbps. Due to our own high-speed network use we can guarantee the high quality and the reliability of this service.

The basic advantages:

- Access speed is guaranteed;
- Reliability (full reservation in ELCom 's network);
- Safety (customer's channel is physically detached from other clients channels);
- Constant availability;
- An opportunity to escalate throughput without replacement of the equipment smoothly;
- An opportunity to connect to additional services like digital telephony, videoconferencing, MSN and the using existing channel.

ADSL Access

ELCom renders services of ADSL access technology, based on utilization of its own digital network.

The basic advantages:

- High and dynamically changeable speed of data transmission from and to the subscriber;
- An opportunity to connect to various USB interfaces (the single personal computer) / Ethernet (a local network), that makes this service much more flexible and attractive both for private subscribers and for the clients wishing to connect to local area network of the office;
- An opportunity to organize and support gateway screens - Firewall that allows increasing security;
- Local network;
- Round-the-clock ELCom technical support;
- An opportunity to organize up to eight additional digital telephone lines.

Ethernet Technology Access

ELCom gives you an opportunity to connect to Internet with Ethernet technology with 100BaseT interface on its' access nodes basis. The quality of this service is guaranteed by the private high-speed network.

The basic advantages:

- Connection of a local area network of your Company to the high-speed channel in the Internet;
- An opportunity to organize data transmission between geographically spased offices of your company;
- An opportunity to organize digital telephony services;
- Reduction of expenses in comparison with leased channel access when the equipment purchasing and other payments are necessary.

Virtual Private Network

ELCom offers Customers an integration of several territorially distributed offices located in Moscow or other regions of Russia to the uniform information network - VPN (the Virtual private network).

Within the limits of our Customer's information network the integration of services of data and voice transmission is possible. In each point of Customer’s company presence ELCom gives the access channel to the backbone network PoPs. In its turn, not only a LAN, but an office telephone PBX of the Customer and an Internet access too are able to be implemented.
Depending on Customer's requirements the bandwidth of leased channels can be up to 100 Mbps/s. The bandwidth of the channel can be easily changed. To provide user's equipment connection the standard Ethernet-interface is given.

The basic advantages:

- guaranteed data transmission speed;

- universal numbering plan (including reduced);

- charges decrease on the organization of communication between territorially distributed points of presence of the Company;

- secure data transmission;
Security is provided with a mechanism of virtual tunnels creation built-in VPN. Besides this ELCom offers a number of special actions for transferred data and internal local computer networks protection. It includes the uniform policy development, organization safety concept, protection realizing, management and monitoring of an internal network infrastructure further realization;

- an opportunity to organize electronic document exchange;

- scalability - an opportunity to expand a network easily.

Collocation

Colocation

Collocation is an accommodation of a server computer on resources the Internet-provider. This service essentially reduces the expenses connected with growth of attendance and development of a virtual WWW-server as allows to avoid payment of expensive connection about the Internet on the allocated line.

Placing a server on our resources, you receive guarantees of its stable work and uninterruptible access to it of an unlimited number of visitors.

Basic advantages of locating your Server at our node :

- The opportunity of accommodation Rack- and Tower-servers.
- Protection 24 hours per day, 7 days in a week.
- Air-conditioning of a premise.
- Granting of a source of a uninterrupted feed
- 24 hours per day, 7 days in a week monitoring.
- Round-the-clock based maintenance service;

IP Traffic Transmission Service

The ELCom organizes IP traffic transmission according to terms and conditions, approved for this kind of connections and provides its accounting and tarification.

To provide the high quality access, ELCom uses the leased channels for the equipment connection with clients that allows providing necessary quality of service.

For the Customer's equipment connection ELCom leases ports of access to services with the guaranteed bandwidth. Interfaces for the Customer's equipment connection used on the terminations of the channel are V.35 and G.703.

ELCom provides following services:

The organization of port of access

The organization and maintenance of the leased channel

The organization settlements

Data Channels Renting Service

ELCom offers Data Channels Renting Service to the customers transferring a great amount of data between territorially distributed offices and requiring any kind of traffic to be transmitted with no restrictions.

This Service assumes granting of a synchronous digital data links with a point-per-point topology allocated between territorially distributed offices of the Customer on a hire basis, with Nx64 Kbps/s bandwidth and necessary terminal equipment.

Area of services:

- Companies with various fields of activity building own corporate networks;
- Telecommunication operators and services providers using channels in Moscow, Europe, Asia for connection of the Client;
- Electronic exchange systems users, various information services users - financial, transport, tourist, etc;
- On granting channels in rent ELCom uses own leased channels;
- The Service is offered on the basis of ELCom nodes allocated in Moscow.

The basic advantages:

- Long-term technology and high reliability;
- Channels (point-per-point) are at client's disposal in 24/7 mode;
- Absence of overloads on a line.

Voice over IP

Elcom VoIP

The VoIP service is primarily designed for operators wishing to optimize the cost of their VoIP traffic transfer and distribution by paying per-minute rates, and also for corporate clients, research organizations and government departments, interested in transferring voice traffic without a VPN.

The VoIP service enables carriers to quickly establish direct VoIP interconnections with the ELCom network for the exchange of international phone calls.
The VoIP service provides the following benefits to partners, providers and customers:

Rapid direct VoIP interconnects with international VoIP deployments completed and activated in several days in contrast to typical weekly interconnect times to TDM telecommunication carriers.

Cost-effective and scalable VoIP interconnects eliminating the need for increased capital expense associated with fixed TDM circuits, local loops, digital cross-connect switches and gateway ports in global interconnect facilities and data centers.

Enhanced Call Signaling control using standards-based VoIP protocol H.323 allowing internetworking and operability to multi-vendor gateways, gatekeepers, proxy servers, session border controllers, softswitches, and IP Phones.

Simplified network peering using signaling interoperability through protocol proxies and session border controllers that enhance performance and provide carrier-class quality metrics.

Promotes traffic origination from a wide variety of sources, i.e. wholesale carrier networks, Internet Service Provider networks that aggregate retail PC-to-Phone and IP phone traffic, and enterprise traffic.

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